🌈 Need help? The Rainbow Squad is in place!

No matter if you have package inquiries, product inquiries, or want to share wonderful ideas, we are always ready to build a rainbow bridge for you!

Service Time and Commitment

Manual customer service period
📅 Monday to Friday| ⏰ 9:00 AM – 5:00 PM （Hong Kong Time）

response time

🔹 Reply required within 24-48 hours (working hours)
🔹 Non working time messages, prioritize processing the next day

✨ Multi channel rapid communication

Method, Channel Details, Best Use Scenarios
📱 WhatsApp+8613874934669 Order Urgent/Instant Consultation (Recommended!)! ✨）
📧 email xiaoxiaojun233@gmail.com

⚠️ Important Notice
❗ Exclusive channel for returns/exchanges
To expedite processing, please submit your application through the official return portal

Make every contact as joyful as encountering a rainbow
We promise:
🔸 Each email must be replied to manually 🔸 Logistics issues can be traced back within 4 hours 🔸 Creative adopters permanently enjoy a 5% discount
🌈 Your voice is the light of Rainbow Zoo's evolution!