🌈 Need help? The Rainbow Squad is in place!

No matter if you have package inquiries, product inquiries, or want to share wonderful ideas, we are always ready to build a rainbow bridge for you!

Company Legal Name: RAINBOW ZOO LIMITED

Registered Address: RM 102 1/F THE CLOUD

111 TUNG CHAU STREET

TAI KOK TSUI
KL

HONG KONG

Contact Phone: +85295658674

Service Time and Commitment

Manual customer service period
📅 Monday to Friday| ⏰ 9:00 AM – 5:00 PM （Hong Kong Time）

response time

🔹 Reply required within 24-48 hours (working hours)
🔹 Non working time messages, prioritize processing the next day

✨ Multi channel rapid communication

Method, Channel Details, Best Use Scenarios
📱 WhatsApp+85295658674 Order Urgent/Instant Consultation (Recommended!)! ✨）
📧 email support@rainbow-zoo.com

⚠️ Important Notice
❗ Exclusive channel for returns/exchanges
To expedite processing, please submit your application through the official return portal

Make every contact as joyful as encountering a rainbow
We promise:
🔸 Each email must be replied to manually

🔸 We aim to trace logistics‑related inquiries as quickly as possible during working hours.

🔸 Creative customers may enjoy special occasional discount offers.
🌈 Your voice is the light of Rainbow Zoo's evolution!

While our design & production team operates in Mainland China, our legal registered entity is RAINBOW ZOO LIMITED (Hong Kong).