All Products
All Products
Bestsellers
Bestsellers
Cat Series
Cat Series
Christmas Series
Christmas Series
Creative Design
Creative Design
Dog Series
Dog Series
Food Series
Food Series
Marine Animals
Marine Animals
Stack Charms
Stack Charms
Flower Series
Flower Series
Fruit Series
Fruit Series
Creative Design
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ORANGE PEAR CHARM
ORANGE PEAR CHARM
¥470.00 CNY -
ELEPHANT PANTS CHARM
ELEPHANT PANTS CHARM
¥538.00 CNY -
PATRICK STAR CHARM
PATRICK STAR CHARM
¥470.00 CNY -
DEVIL RAY CHARM
DEVIL RAY CHARM
¥470.00 CNY -
PONY CHARM
PONY CHARM
¥470.00 CNY -
DIMPLE GIRL CHARM
DIMPLE GIRL CHARM
¥538.00 CNY -
MOSAIC GIRL CHARM
MOSAIC GIRL CHARM
¥538.00 CNY -
BOW GIRL CHARM
BOW GIRL CHARM
¥538.00 CNY -
BRAIDED GIRL CHARM
BRAIDED GIRL CHARM
¥538.00 CNY -
RABBIT CHARM
RABBIT CHARM
¥470.00 CNY -
HAPPY SAWS CHARM
HAPPY SAWS CHARM
¥470.00 CNY -
BEETLE SCISSORS CHARM
BEETLE SCISSORS CHARM
¥470.00 CNY -
SMALL STICK FISH CHARM
SMALL STICK FISH CHARM
¥470.00 CNY -
CRAB CLAW CHARM
CRAB CLAW CHARM
¥470.00 CNY -
BRUSH CHARM
BRUSH CHARM
¥470.00 CNY -
SKATEBOARD CHARM
SKATEBOARD CHARM
¥470.00 CNY
Dog Series
Frequently asked questions
Shipping Coverage
We ship to most countries worldwide.
Certain remote locations are not available for delivery.
We offer secure, reliable international shipping with tracking, ensuring your joyful critters arrive safely and promptly.
Please verify if your address is supported at checkout before placing your order.
Orders to non-shippable locations will be cancelled and fully refunded.
How Do I Contact Rainbow Zoo Support?
Rainbow Zoo Customer Care Specialists are always ready and eager to assist you with any questions or concerns. You can get in touch with us through these convenient options:
WhatsApp: +85295658674(available Monday–Saturday, 9:00 – 18:00 HKT for prompt chat support )
Send an Email: support@rainbow-zoo.com(we aim to respond within 24 hours)
Fill in Our Contact Form on the Rainbow Zoo website (for detailed inquiries, with automated tracking)
For the quickest resolution, please include your order number and a brief description of your issue. We pride ourselves on friendly, efficient service to make your experience as joyful as our plush companions!
When will I get my order?
All orders will be processed within 1–3 business days (excluding weekends and holidays) after payment confirmation.
Standard shipping transit time is an estimated 7–15 business days after dispatch.
Delivery estimates are not guaranteed. Delays may happen during large promotions or due to unexpected factors such as weather, customs clearance or carrier backlogs. We will notify you by email for major delays.
How Can I Track My Rainbow Zoo Order?
Yes! The moment your pack begin their journey, we’ll send you a dedicated email with your live tracking link and shipment number.
You can also monitor your order’s progress anytime by visiting:
Rainbow Zoo Order Tracker
(Simply enter your order number and email address for real-time updates!)
Our global logistics partners ensure seamless tracking from our warehouse to your doorstep.🌈✨
Is My Payment With Rainbow Zoo Secure?
Your payment information is protected.
Military-Grade Encryption
Your payment information is protected. All transactions use 256-bit SSL/TLS encryption. We do not store your full credit card details.
Zero Data Storage Policy
Payments are processed by PCI-DSS certified gateways including Stripe and PayPal; only tokenized reference codes are retained for refund processing.
Your financial safety is woven into every pixel of our service.
What is the return policy?
🌈 RAINBOW ZOO Return Guarantee
We offer a 14-day return period for our bag charms.
If you receive your item and it does not meet your expectations due to sizing or color, you may submit a return request. Terms and conditions apply. Please read our full return policy for details.
How much does shipping cost?
🎁 RAINBOW ZOO SHIPPING
POLICY"Usually, our products include shipping costs!"
At Rainbow Zoo, we believe your joy should travel freely. That’s why most orders automatically enjoy complimentary shipping – no hidden fees, no last-minute surprises. Your bag charm will be shipped from our warehouse to your doorstep with secure packaging and order tracking.